Digital Steel Welding Equipments Limited Was Authorised As Leister Distributor Responsible For Developing China,We Have Professional Sales Team And After Sales Service Team Together With Repair & Maintainence Department.
Digital Steel Welding Equipments Limited Is The Distributor Specialised On Selling Leister Products.We Have Already Set Up Our Own Sales & After Sales Service Department In South China As Well As North China.
All the professional sales team members from Digital Steel gone through the LEISTER's specialized training. We can provide the high-quality service for the customer, include the specialized design plan of hot air production line, offer solution of the new products to improve customer's production efficiency.
Introduction of Service Centre:
1. Professional team: All of our qualified servicemen are graduated from Mechanical major of automation, they have more than 5 years experience of repairing mechanical equipment, all of them had been trained by LEISTER, they can repair all kinds of Leister hot-air and welding machine as well as their full product range.
2. Repair and maintenance tools: There is various specialized machines in the service center, all use the import measuring and maintenance equipment, including the precise temperature-measuring equipment, electron welding equipment, blower equipment etc..
Sales commitment :
1. Respond in time. Based on the customer's need, our sales force will respond within one hour. We will communicate with the customer in time to understand their requirement.
2. Based on customers'need,we will provide the most reasonable and value-engineering proposal
3. Your system solution. Our staff professionally trained by Leister can provide the most suitable and economical solution for customer free of charge.
Service Commitment:
1. Remote repair/maintenance: General problem which the customers and users can solve by themselves, including replaces the accessories,by using telephone, fax, email and …to coach them how to repair and replace the machine.
2. Door to door service: The customer urgently required the machine to be fixed or machine that cannot be easily moved.
3. Mail repair/maintenance: When the customers'in remote area has another spare sets,then he can have a more economical choice.
4. Send to our service center for repair by hand: Customers'machines has priority to be handled.
Time committment: Remote maintenance, reply in 24 hours. Door to door service solve the problem at one time. Mail maintenance and send to our center for repair by hand, finish repairing in 36 hours. Urgent order in 12 hours, extra urgent in six hours.
Quality committment: All spare parts are imported from Switzerland and guarantee it functions perfectly as the new product after repaired.
We're an energetic, diverse, successful and always at your service.
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